About Us
Our mission is to offer support and resources which provide access for students to pursue an education through:
- A staff dedicated to innovative, proactive solutions
- Identifying, creating, and delivering resources through personal counseling and outreach efforts to provide a financial plan for families
Our vision is to be the leader in providing the greatest customer service experience. We will make a Grand Valley State University education affordable, one student at a time.
For any questions feel free to visit our contact us page.
Our Staff
Our Staff
| First Name | Last Name | Title | ||
|---|---|---|---|---|
| Abby | Hatter | hatteabb@baoqiuyue.net | Financial Aid Counselor | |
| Abigail | Langner (she/her) | langnera@baoqiuyue.net | Financial Aid Counselor | |
| Alfany | Rosales-Muro (she/her) | rosaleal@baoqiuyue.net | Assistant Director of Financial Aid - Customer Service & Financial Literacy | |
| Angel | Kropf | kropf@baoqiuyue.net | Student Employment Assistant | |
| Anne | Zalud (she/her) | zaluda@baoqiuyue.net | Financial Aid Assistant | |
| Ashlee | Thayer | thayeras@baoqiuyue.net | Assistant Director of Financial Aid - Reporting, Federal Systems, and Processing | |
| Brynne | Roberts (she/her) | roberbry@baoqiuyue.net | Associate Director of Financial Aid - Scholarships | |
| Doug | Ferguson | s_fergudou@baoqiuyue.net | Scholarships Graduate Assistant | |
| Emmanuel | Tetteh | s_tettehem@baoqiuyue.net | Financial Aid Graduate Assistant | |
| Erin | Braginton | braginer@baoqiuyue.net | Financial Aid Assistant | |
| Francesca | Golden (she/her) | goldenf@baoqiuyue.net | Associate Director of Financial Aid - Compliance | |
| Jenna | Poll (she/her) | pollj@baoqiuyue.net | Partnership Coordinator | |
| Joey | Montney (he/him) | montney1@baoqiuyue.net | Assistant Director of Financial Aid - Systems & Processing | |
| Kaitlin | Hendrickson | hendrik2@baoqiuyue.net | Financial Aid Counselor | |
| Katelyn | Geurink | johnske8@baoqiuyue.net | Associate Director of Financial Aid - Student Employment | |
| Katie | Hoppe | hoppeka@baoqiuyue.net | Financial Aid Counselor | |
| Mario | Marcos (he/him) | marcomar@baoqiuyue.net | Assistant Director of Financial Aid - Compliance | |
| Maryelise | White (she/her) | whitema1@baoqiuyue.net | Assistant Director of Financial Aid - Scholarships | |
| Melissa | McCullough | mccullme@baoqiuyue.net | Associate Director of Financial Aid - Systems & Processing | |
| Michelle | Rhodes (she/her) | rhodesmi@baoqiuyue.net | Associate Vice President for Financial Aid | |
| Michelle | Walters (she/they) | walterm1@baoqiuyue.net | REP4 FinLit Program Director | |
| Quinton | Randall | s_randalqu@baoqiuyue.net | Financial Aid Graduate Assistant | |
| Rachel | Stephens | stephrac@baoqiuyue.net | Associate Director of Financial Aid - Customer Service & Office Operations | |
| Ron | Berg | bergron@baoqiuyue.net | Financial Aid Counselor - Scholarships | |
| Samuel | Ahutorvie | s_ahutorsa@baoqiuyue.net | Financial Aid Graduate Assistant | |
Annual Reports for the Office of Financial Aid & Scholarships can be found here.